windows tested your internet connection and verified

Lastly, you can jump straight to our complete list of internet fixes and try each one until you’re back online. If you’re still stumped, use our advanced troubleshooting section for particularly tricky circumstances. Once you’ve discovered which type of problem you have, continue to either the internet signal troubleshooting section or the Wi-Fi troubleshooting section. It’s time to dig a bit deeper with our troubleshooting guide.įirst, we’ll help you diagnose whether you have an internet signal issue or a problem with your Wi-Fi. Make sure to check for outages before getting too deep into your troubleshooting efforts.

If the problem is on your internet provider’s end, you can’t do anything to fix it. If only one website or service is acting up, your connection is probably fine. The problem may be with the app, service, or website you’re trying to access. Test a different website or online activity Sometimes moving your router just a few feet or changing the angle of the antennae can make a world of difference.Ĥ. If you’re using the internet over Wi-Fi, router placement is crucial. Sometimes the fix is as simple as tightening a connection, other times you may need to replace a cable or require the help of a broadband technician. Loose or damaged cables can cause a wide range of internet issues. This should always be your first step it’s simple, easy, and incredibly effective. Restart your modem and router or internet gateway (modem/router combo)Īn equipment restart is the golden rule of internet troubleshooting.

Windows tested your internet connection and verified